Service Advisor

Destination Auto Group currently has an exciting opportunity for a Service Advisor to join our growing team. Do you have a passion for building a career within the automotive industry? We are always looking for brilliant people to join our dynamic team and contribute to a better car ownership experience.
What Destination Auto Group can provide you:
Dynamic, collaborative and team-oriented culture.
Generous compensation structure.
Competitive Group Health Benefits Program.
Training and Development support.
Career advancement opportunities.
What You'll Be Doing:
Serve clients efficiently to ensure client expectations are met or exceeded.
Explain the type of service work scheduled to clients.
Identify additional service work required for vehicles and effectively communicate to clients.
Complete repair orders, ensuring all information is correctly entered into system.
Conduct follow-up calls with customers.
Follow manufacturer's policy and procedure requirements.
Maintain necessary product knowledge.
Other tasks as assigned by supervisor.
What We're Looking For:
Minimum 3 years' experience in a similar role.
Passion for customer service. You enjoy talking with them, identifying their needs, ensuring a positive customer experience.
Can analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions.
Enjoy working with people and possess a positive attitude!
Can operate independently in a fast-paced environment while ensuring quality is best-in-class!
Ability to multi task and work under pressure
Ability to prioritize and manage time effectively
Ability to follow policies and procedures.
Valid driver's License with a clean driving abstract.

We invite you to submit your resume for review and consideration, please forward accordingly to our Human Resources Department at "careers@destinationauto.ca"

Thank you for your interest with Destination Auto Group.